|Subject:||Re: New Outlook bug?
|Date:||Wed, 24 May 2017 10:19:23 -0400
|From:||Jim Moseley <firstname.lastname@example.org>
OK, here are a few details. Both of these issues have shown up since
5/12 (the first time someone emailed me about this - I don't know if
they lived with it for a while first).
Several clients get this message when trying to send a second email from
Pdox RT: "MAPI: The operation was not supported by the underlying
One client gets this message when trying to send the second email: “PFW
– Runtime Destop has stopped working correctly. Windows will close the
program and notify you – if a solution is available.”
I haven't had a chance to look at the Event Logs on these computers.
On 5/23/2017 5:47 PM, Jim Moseley wrote:
> I'm still trying to gather all the details, but I've had 3 different
> clients in the last week tell me that my Pdox Runtime app is crashing
> the second time they try to send an email with Outlook. This has been
> working fine for years, so I think MS put out an update that kills the
> MAILTO: protocol or MAPI interface.
> Has anyone else run into this issue? Any ideas on how to fix it?
> Jim Moseley